Refund policy

Return & Refund Policy – AKHWATBAZAR

At AKHWATBAZAR, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Policy

You may request a return within 7 days of receiving your order if:

• The product is damaged or defective
• The wrong item was delivered
• The product is significantly different from what was described

To be eligible for a return:

• The item must be unused and in the same condition as received
• The item must be in its original packaging
• You must provide proof of purchase (order number or receipt)

2. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by the customer
• Items without original packaging
• Clearance or final sale items

3. Refund Process

Once we receive and inspect the returned item:

• You will be notified about the approval or rejection of your refund.
• If approved, the refund will be processed within 5–7 business days.

Refunds will be issued through:

• Bank transfer
• EasyPaisa / JazzCash
• Or the original payment method

4. Exchange Policy

If you receive a defective or damaged product, we can replace it with the same item (subject to availability).

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item was damaged or incorrect.
• Shipping charges are non-refundable.

6. Contact Us

If you have any questions about returns or refunds, please contact us:

AKHWATBAZAR Customer Support
📧 Email: support@akhwatbazar1.com
📞 Phone/WhatsApp: +92 125771406